Our client who specialises in manufacturing and distribution of equipment for the plant hire, construction and utility industries is looking to strengthen their customer service team based in Colchester, Essex. As a Customer Services Executive you will be responsible for handling incoming calls, processing customer enquiries and orders, and up-selling.
• Handling incoming calls
• Processing enquiries, quotes and orders efficiently
• Following up quotes
• Up-selling and offering promotional products
• Updating customer records on in-house database system
• Excellent telephone manner
• Must be organised
• Patient and able to handle customer rejection
• Ability to learn and retain product knowledge
• Proven track record of telephone based customer service role
• Excellent communication and presentation skills
• Persistent and results-oriented
• Monday – Friday 07:30-16:30
• Free on-site parking
• Free Lunch
• Pension Scheme
• Bonus Scheme – up to 10% annual Salary
• 20 days holiday + 8 days bank holidays + Birthday
If you have the relevant skills and experience, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you.
This vacancy is being advertised and handled by Spider, an Online Job Advertiser and Specialist Recruiter who provide recruitment services in Suffolk, Norfolk, Essex, Cambridgeshire and beyond.
Spider will not use your personal information for any other purposes other than for searching for alternative employment. We will also request additional consent directly from you before submitting your personal information to any recruiting company who are working directly with Spider. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career related advice.
Job Title Customer Services
Salary £20000 – £25000 Per Annum
Location Colchester – Essex
Email your current C.V to Wayne De’Ath
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