Privacy Policy

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Privacy

Spider Web Recruitment Ltd (Spider) is committed to respecting your privacy and the privacy of every visitor to our web site. The information we collect about you will be used to fulfil the required and appropriate service for your needs and enable us to improve how, as an organisation, we deal with you.

Should you have a question about the data we store, our contact details are:

Contact name: Managing Director

Organisation: Spider Web Recruitment Ltd

Address Line: 14 Beta Terrace, Masterlord Office Village, Ransomes Europark

Town: Ipswich

Post code: IP3 9FE

Email: hello@spiderrecruit.co.uk

Phone number: 01473 276146

Spider Web Recruitment (Spider) acts as the Data Controller for any personal or sensitive information you supply to us when registering as a Candidate or Client, and in relation to enquiries about our services.

Spider Web Recruitment Ltd (Spider) is registered as a Data Controller with the Information Commissioners register – Registration number: ZA306225.

The information that we collect about you will only be used lawfully (in accordance with the Data Protection Act 2018 and the General Data Protection Regulation 2018). All data is retained exclusively within the United Kingdom or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by The GDPR has been confirmed.

This information will not be disclosed to anyone outside Spider Web Recruitment Ltd (Spider) or its associated companies, partners, and other companies with which Spider Web Recruitment Ltd (Spider) has arranged services for your benefit.

We expect the information we hold to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information. To have your information removed or rectified, please contact hello@spiderrecruit.co.uk.

Candidates

How We Collect Your Personal Data

When you apply for a position advertised by or through Spider via our candidate hub https://jobs.spiderrecruit.co.uk/ Spider will receive your personal data. This also applies when:

• you send your CV directly by email or post
• apply directly via email or telephone
• you register as a candidate for whom we can facilitate an employment search
• you applied via a third-party for a position advertised by Spider on a job board
• you applied via a third-party job board website and you have consented to have your details and CV placed on their CV database.

There are a number of ways that Spider may obtain your personal data including:

• Yourself directly when you contact us to work on your behalf
• Your CV
• Email applications
• Job Board applications or CV database
• Website applications or enquiries
• Telephone enquiries or applications (where details may be recorded on our system)
• Face-to-face meetings
• Social media, including but not limited to LinkedIn, Twitter and Facebook
• Personal recommendations or referrals from other Candidates or clients

If you apply to register with Spider for us to help you with your search for a new role, we will collect the following personal data from you which will be added to our secure database.

The data we collect:

• Name
• Address
• Email address
• Contact details
• Date of birth
• CV/Employment history
• Search criteria including role, location, current and desired salary
• Educational history including any qualifications, training and certificates
• Right to work documents (if applicable)

How we will use the information about you

We will use the personal information we collect about you to:

• Assess your skills, qualifications, and suitability for the role
• Carry out background and reference checks, where applicable
• Communicate with you about the recruitment process
• Keep records relating to the hiring processes

Having received your CV and covering letter we will then process that information to decide whether you meet the basic requirements on behalf of our clients to be shortlisted for the role.

The legal basis for processing your data is based on your need to be recruited, therefore we will not store, process or transfer your data for any other reason than what is detailed above unless we have an appropriate lawful reason to do so. Unless we are precluded from doing so by law, you have the right to remove your consent at any time via the unsubscribe link if included on the emails we send, or by contacting us and requesting that processing of your details be restricted or deleted.

Unless otherwise required by law, your data will be stored for a period of 2 years after our last contact with you, at which point it will be deleted or you request otherwise. We will, however, contact you annually to receive your continued consent to retain your personal information.

If you fail to provide personal information

If you fail to provide additional information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we may not be able to process your application successfully.

How we use particularly sensitive personal information

If you disclose sensitive personal information during the recruitment process, we will use your particularly sensitive personal information in the following ways:

• to consider whether we need to provide appropriate adjustments during the recruitment process, for example whether adjustments need to be made during an interview or as part of the role you are applying for.

Automated decision-making

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

Specifically, for Candidates Applying to an Advert Published By Spider Web Recruitment Ltd:

By applying for a specific advert via our partner job sites, our own website, social media or by you emailing your CV to us, you give permission for Spider to submit your personal information contained within your CV or any other relevant information you provide in order for the prospective employer to review your application for the specific role applied for.

Spider will not submit or use your personal information for any other purposes other than for searching for alternative employment.

We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment advertising or recruitment purposes.

We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career-related advice.

Please also be advised when submitting your CV do not include:

• National Insurance Details
• Passport Details
• Bank Details or any other type of identification other than your name
• These details are not required by Spider Web Recruitment Ltd and any legibility checks carried out will be the responsibility of the recruiting company and only required at the latter stages of selection. If in doubt, please contact our office for more information before submitting the application.

We may, in further dealings with you, extend this information to include, services used and records of conversations and agreements.

Clients – Recruiting Companies

How We Collect Your Data

There are a number of ways that Spider may obtain your data including:

• Yourself directly when you contact us to work on your behalf
• Face-to-face meetings
• Website enquiries
• Telephone Enquiries (where details may be recorded on our system)
• Social Media, including but not limited to LinkedIn, Twitter and Facebook
• The public domain
• Personal recommendations or referrals from other Clients
• Business cards
• Data purchased from a 3rd party facilitator

The data we collect:

• Company name
• Company address
• Contact name(s)
• Email address
• Contact details (landline number, mobile number etc)

We may, in further dealings with you, extend this information to include your purchases, services used, and subscriptions, records of conversations and agreements and payment transactions.

You are under no statutory or contractual requirement or obligation to provide us with your personal/company information; however, we require at least the information above in order for us to deal with you as a prospect or customer or service user in an efficient and effective manner.

The legal basis for processing your data is based on your need to recruit , therefore we will not store, process or transfer your data for any other reason than what is detailed above unless we have an appropriate lawful reason to do so. Unless we are precluded from doing so by law, you have the right to remove your consent at any time via the unsubscribe link if included on the emails we send, or by contacting us and requesting that processing of your details be restricted or deleted.

Unless otherwise required by law, your data will be stored for a period of 7 years after our last contact with you, at which point it will be deleted or you request otherwise. We will, however, contact you annually to receive your continued consent to retain your personal information.

Data sharing

We use 3rd party recruitment platforms, job boards and social media for the publishing of job advertisements and the generation of CV’s on our behalf and on behalf of our customers. If applying via one of these methods your details will be processed by Spider and we will be defined as the Controller. All recruitment platforms, job boards and social media channels we use have their own Privacy Policies that are outlined on their websites. Where this Site contains links to third-party sites, this Privacy Policy does not apply to such sites.

Who else may receive your personal data?

Spider Web Recruitment Ltd may share your personal information with third parties that facilitate the provision of our service to you,

• Including our Software and other IT Suppliers, business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you.
• By analytics and search engine providers that assist us in the improvement and optimisation of our website, however this is generally shared in a form that does not directly identify you.

Your data will never be shared with third parties for marketing purposes. If you are a candidate applying for a vacancy, we shall pass your personal information to the relevant client or hiring company (third party). Upon receipt of your personal information, the relevant third party is a joint Data Controller and their use of your information will be governed by their own terms of use and privacy policy.

Protection of Personal Information

Spider Web Recruitment Ltd takes precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.
Spider Web Recruitment Ltd uses industry-standard efforts to safeguard the confidentiality of Data, including passwords, encryption, firewalls and SSL (Secure Sockets Layer). We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

This website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than www.spiderrecruit.co.uk. Further detailed information on Google Analytics cookies can be found here.

Cookies

This site uses cookies – these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third- party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Lodging a Complaint

If you have a concern about how we handle your data or you would like to lodge a complaint, you may do so by contacting us at the above given address or by contacting The Information Commissioners Office. Our ICO number is ZA306225.

Last reviewed 12th September 2019